Have you ever heard of the claim that 93% of communication is nonverbal? This often-repeated claim states that 55% of what you communicate comes from your facial expressions, 38% from your tone of voice, and the words you speak are only responsible for 7%. Although non-verbal communication is of course important, these numbers are not true at all. What is wrong with them? And where do they come from?
The current pandemic has us keeping our distance to reduce contagion, but is the physical distance affecting our social interactions? And how is it changing the way we speak?