A smartphone that feels intuitive to use, menus where you can easily find what you are looking for, or an app that runs smoothly and has nice colors. All these features give the user a good experience, and insights from psychology may well have helped with that.
Who would say no to a compliment about their own work? It feels good, right? What about one that doesn’t feel entirely honest? Most importantly, is all praise the same?
In order to create better products, ideas, or situations, it is important to add the right elements but often also to omit them. Research shows that humans don’t naturally do this…
Nowadays, the anonymization and greater social distance involved in online social interactions appear to facilitate misbehavior and a lack of empathy. Why is it easier to ignore, criticize, or mock people when online?